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2.0.2 not installing

2.0.2 not installing 1 year ago #3837

PAYPLANS PPINSTALLER-2.0.2.2443.zip

Installer gives me message with red 'no' image
Joomla Version compatibility.
Our recommended version is latest Joomla1.5.xx/2.5.x
PayPlans installer don't know, What is your next task. Somthing is going wrong.Please contact to..

I have joomla 1.5.9 with the last version of payplans i think it was payplans 1.4.13

in the meantime i'm going out so if you can answer this by around GMT 6pm [6 hours away] Ill still have this faulty install on the site.

Otherwise i'll reinstate the pre-install database and see if i can de-install the old payplans 1.4 and use the installer on a fresh install with no existing payplans.

we wouldn't normally install over a 1.4 payplans, this was just to see if it would work to save time.
Last Edit: 1 year ago by Manish Trivedi. Reason: Via Ticket System
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Re: 2.0.2 not installing 1 year ago #3839

Hello Stevied,

Its better to upgrade your Joomla version 1.5.20 or upper version. If you are unable to upgrade then Please do following hack :
1#. GoTo Root/administrator/com_ppinstaller/helpers/precheck.php
2#. You can see first function "checkJoomlaVersion" .
3#. Remove following code from this function
 
if( 1 == (int)$version[0] &&
( 5 > (int)$version[1] ||
( 5 == (int)$version[1] && 20 > (int)$version[2])
)
)
return $return;
 


If you can't do this then please send us your site admin details at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your forum link.
Thanks
Mani$h Trivedi

If you use PayPlans, please post a rating and a review at the Joomla! Extensions Directory. bit.ly/lrECHY
Last Edit: 1 year ago by Manish Trivedi.
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Re: 2.0.2 not installing 1 year ago #3848

Hi
thanks, the code mod does allow install now.

However, all the settings, those users with subscriptions etc, plans, apps we had for the payplans 1.4 version have disappeared, is this normal? Certainly one would not want that to happen on upgrading payplans in a live public site.. if you want I can re-run the install with the old database..

Now that 2.02 is published, may I ask how we obtain a migration ability to import our existing jmember subs into this payplans.?
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Re: 2.0.2 not installing 1 year ago #3859

Hi,

PayPlans 1.4 version un-installled When migration started.

Please follow few steps for migration:
1#. You have "Revert" option on the PayPlans Installer screen. Click on 'Revert' link. (Your current database (only payplans tables) will be reverted to your previous version)
2#. Now you will see "Migration" option. Click on migrate button. (Your data will be migrated. Migration will take few minutes so kindly stay on the screen)
3#. You can see helper message for further processing.

Please let us know, if still you have any doubt or any kind of issue.
Thanks
Mani$h Trivedi

If you use PayPlans, please post a rating and a review at the Joomla! Extensions Directory. bit.ly/lrECHY
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Re: 2.0.2 not installing 1 year ago #3860

hi
i have migration button but its not active.

there are no buttons such as 'migrate' active. what do i have to do?

AS far as i remember, on first usage of ppinstall there were no options to get into migration, the sequence went directly from version to install. on the furure runs it does exactly the same, misses out backup and migration buttons, goes straight to the install button.

Are there any docs for this ppinstall component?
Last Edit: 1 year ago by stevied27.
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Re: 2.0.2 not installing 1 year ago #3862

hi
i misunderstood your post, Manish
BUT i do not see a revert button or link, on the ppinstaller page, where is it?

and i found the place to reactivate the ppinstaller, its not called extensions manager, its called install/uninstall [select components] in the menu items, although the page title is extensions manager [as on your ppinstaller text description] when its showing,

thanks
Last Edit: 1 year ago by stevied27.
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Re: 2.0.2 not installing 1 year ago #3865

Sorry for inconvenience. Currently doc is available without migration screen shots. (Now we are updating it.) Doc-link


Can you please send us your site details at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with forum link??? Please also send your skype id for live chat!!!!
Thanks
Mani$h Trivedi

If you use PayPlans, please post a rating and a review at the Joomla! Extensions Directory. bit.ly/lrECHY
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Re: 2.0.2 not installing 1 year ago #3876

Hello Stevied27,

The Installation Manual for PayPlans 2.0 has been updated. You can follow the document to install PayPlans 2.0. If the problem persists, then you can instantly report to us and we will resolve your issue as soon as possible.

Thank You.
Please CC email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , while asking support for any PayPlans issue.
Please CC email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , while asking support for any JoomlaXi Products issue.

Thanks
Ankit Mathur

(The important thing is not to stop questioning, curiosity has its own reason for existing.)
Last Edit: 1 year ago by Ankit Mathur.
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Re: 2.0.2 not installing 1 year ago #3879

HI
I have sent email to your private e address with details, directed to Manish.

I will wait until the situation clarifies before doing anything else.

Bear in mind we are using the test site with the jmember subs system installed but inactive, obviously because we hope to test migration from jmember when your company can provide the function, I started a seperate thead on that today.

I don't have skype set up just now, I will try to find my camera :) for it.

thanks

paul hailey
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Re: 2.0.2 not installing 1 year ago #3880

HI ankit
I just went to
www.jpayplans.com/support/documentation/.../administrators.html

the wide lefthand menu is obscuring part of the page text, on my firefox 12 / win xp computer, when i scroll the page up..
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Re: 2.0.2 not installing 1 year ago #3889

Manish.. I was looking at your installation manual and I think that the installer skipped the payplans tables backup, i did not see any msg about successful backup.. which might mean it did not notice the payplans 1.4

When you have had a look at our test site let me know if we need to put the old database back in.. thats easy, reinstating the site files to previous [with the payplans 1.4 component files present] as well would take longer, but I could do it if really necessary. [ftp download/upload using joomlapack]
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Re: 2.0.2 not installing 1 year ago #3913

Hi,

I have checked your site. You did not installed PayPlans 1.4 or lower version of Payplans2.0 so you don't required any type of migration (from 1.4 to 2.0). Thats why PayPlans installer directly installed latest PayPlans kit without any back-up and migration.
(Back up and migration only perform when you switch to one major version of PayPlans to another major version.)

End of month, we will plan to provide MaaS(Migration as a service). On this service, you can migrate your subscription data (from any subscription system) to PayPlans System.
Thanks
Mani$h Trivedi

If you use PayPlans, please post a rating and a review at the Joomla! Extensions Directory. bit.ly/lrECHY
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Re: 2.0.2 not installing 1 year ago #3923

oops!
yes you are right i'm running too many test sites, my sincere apologies.

I will update payplans on the right site now!

thanks
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The following user(s) said Thank You: Manish Trivedi
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