Is PayPlans for Joomla 3.0 READY?
Yes, Payplans is now fully compatible with Joomla 3.0.Refer this blog for more information.
Does Payplans support joomla 1.5?
Yes, Payplans versions below 2.3, are compatible with joomla 1.5. But Payplans 2.3 and future releases will not support this joomla version.
Is PayPlans compatible with Joomla 1.7 and 2.5?
Yes, PayPlans is compatible with Joomla 1.5, 1.7 and 2.5 (all versions released till date).
I have subscribed to the plan and done with the payment process but still I am not able to log into my account. Why is this so?
If, your registration is complete then, we will send you an "Activation Email" on the email-id given by you during the registration time. To access your PayPlans account you have to click on the Activation link in the email. If, there is no such email in your email account then, Please, check for the Activation Email in the Spams folder of your email account.
If, I encounter any problem then, where can I get solution?
Depending on the question, first move on to our documentation section and you may refer our blogs too. If, even then you are remain unanswered then, just post your query on support forum and our team will solve it as early as possible by considering it as a priority work.
Can I upgrade from Standard to Premium and Premium to Professional version?
Yes, you can upgrade from one plan or version to other by just paying the difference between the cost of the plans.
Can I install PayPlans component on multiple websites?
Yes, you can install the component on multiple websites but, the support will be provided only on the registered domains depending upon the plans you have subscribed.
Why should I pay you every year when I already purchased your component?
To gain the support and upgraded features on your subscribed Plans you have to pay us every year even if, you have already purchased our component.
Where can I get my upgrades?
After logging in click on "Account" tab and go to "My Downloads" there you can get upgraded kit. In future we will provide auto upgradation of your kit in a single click.
Can I migrate from other subscription systems to PayPlans?
Yes, we provide migration as a service from other membership system to PayPlans 2.0. For more details visit here.
Can I still download after my subscription plan is expired?
No, you can't download the component after the expiration of the subscription plan.
Is there any scheme or discounts when I purchase a plan?
There is no such scheme yet but you can follow us on: Twitter, Facebook and PayPlans Blog. If there exists any discount then, we will surely give benefits to you.
Is there any special discount for Non-Profit Organizations ?
Yes, we will provide an impressive discount of 30% to all non profit organizations. You just need to send an email with your organization name and your website's URL to us. We will create a 30% discount order for you, which will be applicable to all plans. Contact to our Marketing Team
What can I do to receive regular updates of PayPlans?
To get regular updates of PayPlans you can follow us on Twitter, Facebook, PayPlans Blog, PayPlans Support and Joomla Extensions Directory.
Till when will further stable Joomla versions be out?
Joomla release cycle guarantees a new version every six months. With this maths in mind 3.1 will be released in March 2013, and 3.5 in September 2013.
I own a site in Joomla 2.5. When should I migrate?
Joomla 2.5 will remain a long term support release until 2014, so no need to jump on the bandwagon quite yet and start upgrading... however, it is truly worth a look.
How to remove powered by payplans?
To remove the PayPlans link, you need to install premium-app-kit plugin. Download plugin.
How to use captcha with payplans?
Captcha is provided in Quick Registration.To use the Captcha,
Go to plugin manager ->PayPlans-Registration-Quick and set “yes” to show captcha and also enable Captcha - ReCaptcha plugin(set public and private key).
What is payplans wallet?
Wallet acts similar to your original wallet. Whenever you pay for your subscription, the amount is stored in wallet and, then the amount is directly deducted from the wallet itself. It also displays the current amount you have. It's some sort of a user's balance account which is maintained locally in PayPlans.
What is dashboard widget?
Dashboard widget is a block or like a module which is used to display certain information on user’s dashboard. With PayPlans, there comes an app named as Dashboard Widget which allows users to show Joomla Users Types, Upgrade Plan Options and other informations on front-end user’s dashboard.
what dummy records in payplans in joomla?
The records are considered as dummy, which are only created but not being used from the expected time period. These records have their subscription status as 'No-Status'.
An option is available in configuration, to set the time period after which dummy records will be deleted automatically.
